1. Eligibility for Returns
Items must be returned within 14 days of receipt.
Products must be unused, in original packaging, and with proof of purchase.
2. How to Initiate a Return
Contact our customer service at [email address] with your order details. We will guide you through the return process.
3. Refunds
Once we receive and inspect the returned product, we will process a refund to your original payment method within 7 business days.
4. Non-Returnable Items
Opened or used skincare products
Gift cards or promotional items